Not happy with an item? Return it. Something doesn't work right? Return it. Changed your mind? Return it.
Get the picture? Return any order, hassle free*. Some limitations do apply. For example, we generally do not accept returns for liquids and juices, but you can always give us a call and we will see what we can do for you.
If you are not happy with one of our units, simply return it to us at no cost within 30 days of your purchase date, in the original packaging.
Please contact our Customer Service team to start your return process and get your pre-paid label.
*Misused, damaged, broken or missing items will not be refunded.
Where do I send my return?
Please contact us to schedule and set up your return. We will generate a Return Merchandise Authorization number and send you a prepaid label.
When do I get my refund?
It can take up to 5 business days for your return to get to us. Once we receive it, we need to inspect the items and issue the actual refund. This process can take 3-4 business days. After a refund has been issued, depending on your bank, it can take 2-10 business days to post to your account.
How will you refund me?
Refunds can only be applied to the credit/debit card that was used for the original order.